![]() If it still doesn't work, please remove the application using the Acrobat cleaner tool, reboot the computer and reinstall the application using the direct link and see if that works. ![]() You may also try to create a new test user profile with full admin rights or enable the root account in MAC and try using the application there and check. Please try to reset the Acrobat preferences as described here. Go to Help > Check for updates and reboot the computer once. What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version X installed. What is the workflow/steps you are doing? A small video recording of the steps and issue would be very helpful for more clarity. Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. Hi you are doing well and thanks for reaching out.
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